From your computer, head to the Beats Updater webpage.The reason for this is that it requires you to download the Beats Updater application. Thankfully, Apple provides another tool for Powerbeats Pro owners, as long as you have a Mac or Windows computer to use. Instead, these updates primarily happen when iOS updates arrive and the next time that you pair the Powerbeats to your iPhone, the latest firmware update will automatically install. When using your iPhone, you can’t manually force an update to arrive and download. Scroll down and tap on Powerbeats Proįrom here, you are able to view the following bits:.Make sure your Powerbeats Pro are paired to your iPhone.Getting the easier one out of the way first, you can check the firmware version of your Powerbeats Pro from the Settings app. There are two ways to do this, one of which requires a computer, and the other requires just your phone. If you have already tried to re-pair and reset your Powerbeats Pro, the next step is to check the firmware they are running. Those steps can be found above for Android, Mac, or iOS devices and are also pretty straight forward. Now pair your PowerBeats Pro with your device again.Īfter your Powerbeats Pro has been reset, you will need to go through the pairing process again.Release the button after 15 seconds or when the light flashes red and white.Press and hold the System button in the case.Return your PowerBeats Pro to the case and leave the lid open.Choose ‘ Forget This Device’ then tap Confirm.Tap the ‘ i’ button next to your PowerBeats Pro.Unpair your PowerBeats Pro from their current device:.As with many other devices, the process is pretty simple so that you can try and get your headphones working again. The next step you want to do is to reset your Powerbeats Pro all together if you continue running into issues. This is just one way to help get any bugs to work themselves out. Once you have followed the prompts, your Powerbeats will then again be paired to your iPhone or iPad. With the lid open, hold the Powerbeats Pro case within 2-inches of your unlocked iPhone.Here’s how you can connect the Powerbeats Pro to an iPhone or iPad: Find your Powerbeats Pro and tap on themĪs for the iPhone, you get the pleasure of the H1 chip which offers a much better pairing process.In order to do so from your Mac or Android device, follow these steps: This puts the Powerbeats Pro into pairing mode, allowing you to attempt to re-pair the headphones. Press and hold the System Button until the LED on the front blinks.Place the Powerbeats Pro earbuds inside the case, but leave the case lid open.
In order to do so from your Mac or Android device, follow these steps:.Check and clean your Powerbeats Pro earbuds and their charging connections.